Your GDPR rights and how to use them.
This guide supplements the SMG Privacy Notice. It is designed to explain the request process without overstating rights where a statutory exception applies.
1. Controller contact
For website/platform requests, contact SHEVCHENKO MOBILITY GROUP (SMG) at roman@shevchenko-group.com. More detail about the website operator and case-specific contracting/processing roles appears in the Privacy Notice and Corporate Information.
2. Rights that may apply
- Access: ask whether your personal data are being processed and request the information/copy required by applicable law.
- Rectification: ask to correct inaccurate or incomplete personal data.
- Erasure: ask for deletion where no continuing legal ground requires or permits retention.
- Restriction: ask for processing to be limited in circumstances provided by law.
- Objection: object to processing based on legitimate interests or direct marketing where applicable.
- Portability: request qualifying data in a structured, commonly used, machine-readable format where the statutory conditions are met.
- Withdraw consent: where consent is the legal basis, withdraw it for future processing without retroactively invalidating processing already carried out lawfully.
- Complaint: lodge a complaint with the competent data-protection supervisory authority.
3. How to submit a request
Email roman@shevchenko-group.com with the subject “Data Protection Request”. Explain the right you wish to exercise and enough information to locate the relevant case or record.
4. Response handling
Requests are assessed under the applicable data-protection law. Some rights are conditional and may be limited by legal obligations, third-party rights, fraud/security concerns, establishment or defence of legal claims, or other statutory exceptions. If SMG cannot fully comply, the response should explain the applicable reason where the law requires it.
5. Automated processing
OCR, AI or workflow automation may assist data extraction, routing and document preparation. The platform is designed so that material case decisions are subject to human review rather than being made solely by an automated system with legal or similarly significant effects.
6. Supervisory authority
You may complain to the supervisory authority competent for your circumstances, including the authority in the EU/EEA Member State of your habitual residence, place of work or the alleged infringement, where the GDPR provides that right. SMG will not discourage a lawful complaint.
7. More information
The Privacy Notice explains data categories, purposes, legal bases, recipients, international transfers, retention and security. This guide does not replace those disclosures.
