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SMG Platform V61

Immigration & Visas

Residence, work, seasonal, tourist and digital nomad pathways with document clarity, risk control and structured client qualification.

How your request moves forward

Structured workflow with verified routing, clear case status and human support.

Qualification
Check citizenship, passport, status, route, deadlines and previous refusals.
Document Matrix
Prepare a clear list with translations, legalisation and appointment requirements.
Submission Route
Confirm where and how the client can submit documents.
Follow-up
Track next steps and keep communication structured.
Client Intake

Send a structured SMG request.

The request is submitted securely to the SMG Documents API. A successful intake returns an SMG Case ID for structured follow-up and privacy-safe case tracking.

Send only the details needed to understand your request. Do not include passport numbers, passwords or payment card details. Requested files belong in your private client workspace.

Receipt is confirmed only when the server returns your Case ID. How SMG handles your information.

What your route review needs

Your situation

Citizenship, current residence, purpose, intended destination and dates help the reviewer identify which questions must be checked. If you already have an employer or invitation, describe it without sending identity documents in the public form.

Evidence before a checklist

Ask for a case-specific checklist and confirmation of the responsible authority before arranging appointments or paying third parties. A general website description is not a decision on your eligibility.

Review and follow-up

Your request creates a Case ID. The reviewer can set the next step, invite you to your private workspace and share approved documents there. Decisions made by employers or authorities are separate from SMG intake.

Visa service fees and boundaries

SMG is a private service company, not a government authority, embassy, consulate or visa-issuing body.

Clear two-stage fee

The SMG service fee is split 50% before case work begins and 50% only after the client attends the scheduled biometrics appointment with agreed SMG accompaniment. The Service Order identifies both amounts, the appointment and the accompaniment task.

Government decisions remain independent

Visa approval, appointment availability and processing times are decided by the competent authorities and are not guaranteed by SMG. Government and visa-centre charges are itemised separately from SMG’s service fee.

If a route has no biometrics appointment, the public Visa Service Offer does not apply and no substitute payment milestone is used. Read the SMG service terms.