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SHEVCHENKO MOBILITY GROUP

Transparency and ethics

Principles for client communication, confidentiality, automated assistance and professional conduct.

Our principles

  • Transparent communication.
  • Confidential handling of client information.
  • No false guarantees.
  • Clear separation between general information and case-specific service terms.
  • Human review for important client decisions.

Clear status, clear responsibility

A Case ID means that the system received a request. Applications, document reviews and bookings move through separate stages. Ask for the next action and confirmation appropriate to your case rather than relying on a general success message.

Current vacancies and published properties belong in their verified catalogues. Historical profiles are not evidence of present availability.

SMG OPERATING STANDARD · PUBLIC DRAFT

Operating rules and responsibilities

Review the public draft covering client scope, confidentiality, verified opportunities, regulated services, Buyer Office orders, marketing claims and complaint handling.

Draft v0.9 is pending Director signature and effective date.

Read the SMG Operating Standard draft
SMG IMPACT · 10% FOR CHILDREN

Every €100,000 profit milestone creates a €10,000 children-support allocation.

SMG’s social-responsibility policy is to allocate 10% of distributable net profit generated at each completed €100,000 profit milestone to verified children’s support. In practical terms, each completed €100,000 distributable-net-profit milestone creates a €10,000 allocation, subject to finalised accounts, applicable law and beneficiary due diligence.

01 · Accounting milestone

The profit milestone is recognised only after the relevant accounts are finalised. Revenue, turnover or client funds are not treated as profit for this calculation.

02 · Beneficiary due diligence

The recipient organisation, children’s home, programme or verified support initiative is checked before payment. SMG does not publish sensitive personal information about children.

03 · Transfer & evidence

A donation is reported publicly only after the transfer has actually been completed and evidence is retained.

04 · Public impact record

Published records identify the date, amount, recipient/organisation, purpose and payment confirmation, with an annual Impact Report summarising completed support.

Impact governance records

The operating framework includes: Social Responsibility & Charitable Giving Policy, Donation Approval Procedure, Beneficiary Due Diligence, Donation Agreement, Donation Register and an Annual Impact Report. These records are used to separate an announced commitment from a completed, evidenced transfer.

Public Impact Register

No unverified donation is shown as completed. Until a transfer has evidence, the platform makes no claim that a donation has occurred. Future verified records will be added here with privacy-safe proof and, where appropriate and consented, a short report or video from the supported programme.

Responsible use of assistance

Automated tools can support communication and document preparation without replacing professional responsibility. Review important outputs and use the private workspace for requested files.